# Microsoft Dynamics 365

> Manage customer accounts and relationships through Microsoft Dynamics 365 CRM platform.

Source: https://cotera.co/docs/reference/tools/individual-tools/microsoft-dynamics-365

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**Authentication Type:** OAuth
**Description:** Manage customer accounts and relationships through Microsoft Dynamics 365 CRM platform.

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## Beta Notice

**This tool is currently in beta testing and not yet available for general use.**

To get the Microsoft Dynamics 365 tool added to your Cotera workspace, please contact our support team at [support.cotera.co](https://support.cotera.co).

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## Account

Manage customer accounts and organizational relationships.

### Create Account

Create an account to add new customer or organization records with contact details, industry information, and relationship data.

**Operation Type:** Mutation (Write)

### Delete Account

Delete an account to remove customer or organization records from your CRM database.

**Operation Type:** Mutation (Write)

### Get Account

Get an account to retrieve detailed information about a specific customer or organization including contact data, activities, and relationship history.

**Operation Type:** Query (Read)

### Get All Accounts

Get all accounts to retrieve a list of all customer and organization records with filtering and search capabilities.

**Operation Type:** Query (Read)

### Update Account

Update an account to modify customer information, relationship status, industry classification, or contact details.

**Operation Type:** Mutation (Write)