# PagerDuty

> Manage incidents, notes, and log entries for incident response and on-call management through PagerDuty.

Source: https://cotera.co/docs/reference/tools/individual-tools/pagerduty

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**Authentication Type:** API Key\
**Description:** Manage incidents, notes, and log entries for incident response and on-call management through PagerDuty.

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## Beta Notice

**This tool is currently in beta testing and not yet available for general use.**

To get the PagerDuty tool added to your Cotera workspace, please contact our support team at [support.cotera.co](https://support.cotera.co).

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## Authentication

To authenticate, you'll need a PagerDuty API Key. Learn how to create one in the [PagerDuty REST API documentation](https://developer.pagerduty.com/docs/531092d4c6658-rest-api-v2-overview).

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## Incident

Manage incidents for tracking and resolving service disruptions.

### Create Incident

Create an incident to report and track service disruptions, outages, or alerts that require response.

**Operation Type:** Mutation (Write)

### Get Incident

Get an incident to retrieve detailed information about a specific incident including status, assignees, and timeline.

**Operation Type:** Query (Read)

### Get All Incidents

Get all incidents to retrieve a list of incidents with filtering options for status, urgency, and time range.

**Operation Type:** Query (Read)

### Update Incident

Update an incident to modify status, assignment, priority, or add resolution details.

**Operation Type:** Mutation (Write)

## Incident Note

Manage notes and communications on incidents.

### Create Incident Note

Create an incident note to add comments, updates, or communication logs to document incident response activities.

**Operation Type:** Mutation (Write)

### Get All Incident Notes

Get all incident's notes to retrieve the complete communication history and updates for a specific incident.

**Operation Type:** Query (Read)

## Log Entry

Access audit logs and activity history for incidents.

### Get Log Entry

Get a log entry to retrieve detailed information about a specific activity or change in the incident timeline.

**Operation Type:** Query (Read)

### Get All Log Entries

Get all log entries to retrieve the complete audit trail and activity history for incidents and system changes.

**Operation Type:** Query (Read)