# Cotera > Cotera is the AI agent and workflow operating system that gives businesses the control, transparency, and consistency needed to safely and effectively use AI at scale. - **Philosophy**: AI should give people leverage over their work, freeing them to focus on strategy and creative projects they enjoy - This website serves as both a marketing platform and a comprehensive resource for users to understand, evaluate, and get started with the Cotera AI agent platform. ## Product - Build AI agents in a beautiful editor crafted for humans. Give them access to your tools, teach them about your work, and have our copilot teach you how to prompt. - Take your AI agents and apply them over huge datasets. Think millions of customer support interactions, or thousands of leads. Classify, automate, reply, analyze. - Our tool builder lets you combine existing tools to create new ones that let your AI Agents do just about anything. Integrate with any API, and share your creations. - Stay on top of things with the Agent Operations center. Set budgets, monitor performance, and manage your AI powered work all in one place. ## Key Features ### 1. Connect to Anything - Hundreds of built-in tools that can talk to any API - Ability to build custom tools - Deep integrations with existing business systems ### 2. Intuitive Agent Editing - Visual interface for creating AI agents - Best-in-class agent editing experience - Designed for both technical and non-technical users ### 3. Cost Control - Fine-grained control over agent spending - Budget management per agent and user - Pay-per-task billing options ### 4. Powerful Copilot - Deep research capabilities on user data - Prompt building and optimization - Tool creation and management ### 5. Data Scale - Run agents over millions of customer interactions - Handle large datasets efficiently - Click-to-run operations on massive data ### 6. Custom Tool Building - Combine tools like building blocks - Share creations with others - Lego-like modular approach ## Why Cotera - Most agent builders overpromise and underdeliver. They are brittle, inconsistent, or require way more work than promised. - Cotera gives you the control, consistency and transparency you need to really feel confident deploying AI agents to handle complex business tasks. - Stop buying point solutions (that will lead to each team having 10 different tools). Cotera is the platform that can support all your teams and give your leadership the governance it needs to feel confident. - With over 3,000 integrations and tools (and growing), Cotera works with your tech stack, whatever your role. - With a very approachable [pricing](https://cotera.co/pricing) model, it's easy to get started, and you can control your agent & workflow costs. ## Customers Cotera is the go-to solution for high-growth teams across verticals, including retail and ecommerce, SAAS, and consumer technology and apps. - Skims - Bilt Rewards - Coterie - OpenSea - Peloton ## Popular Use Cases - [Solutions Library](https://cotera.co/solutions): Browse 200+ pre-built AI agents organized by team — Sales, Marketing, Customer Success, Support, and Operations. Each agent ships with a tested prompt and tool wiring you can preview before signing up. - [Customer Success agents](https://cotera.co/solutions/customer-success): Account health monitoring, churn risk detection, customer engagement tracking, and journey mapping. - [Sales agents](https://cotera.co/solutions/sales): Lead scoring, lead enrichment, account research, decision-maker identification, and pipeline intelligence. - [Support agents](https://cotera.co/solutions/support): Ticket triage, QA grading, taxonomy classification, and customer 360 lookups. ## Documentation - [Docs](https://cotera.co/docs): Everything from general AI success guides to API guides to Cotera specific details. - [Prompt engineering guide](https://cotera.co/docs/reference/prompt-engineering-for-cotera/prompt-engineering-guide) - [EraQL reference guide](https://cotera.co/docs/reference/eraql/language-reference): Most people use Cotera with standard written language, but some advanced users prefer to use EraQL. Here's a reference guide if you want to use EraQL. - [Available tools](https://cotera.co/docs/reference/tools/individual-tools) ## Solutions > Cotera has a robust library of pre-built AI agents to make setting up your first agents or workflows extremely easy and quick. - [Solutions](https://cotera.co/solutions): Browse pre-built agents organized by team. Preview before signing up, then use them to get started with Cotera super fast.