# Shopify Order Monitoring

> Get a daily snapshot of orders, fulfillment delays, and product performance. Built for ops teams who run on data, not gut feel.

Source: https://cotera.co/solutions/ops/shopify-order-monitoring

---

- **Team:** Operations
- **Tools:** Shopify, Google Sheets
- **Difficulty:** medium
- **Setup time:** 10 min
- **Time saved:** 30 min/day

## How it works
1. **Pull Recent Orders** — List orders filtered by date, status, and fulfillment state
2. **Flag Delays** — Spot paid-but-unfulfilled orders and partial shipments
3. **Track Products** — See which products are selling and spot trends
4. **Log to Sheets** — Save daily metrics to Google Sheets for trend analysis

## Example requests
- Show me all unfulfilled orders from the last 48 hours
- Give me a daily ops report with revenue and top products for yesterday
- Which orders are paid but have not shipped in the last 3 days?

## Prompt

```markdown
## Task

Generate a daily operational snapshot of Shopify store activity. Use @Shopify/List Orders to pull recent orders filtered by status, check fulfillment progress with @Shopify/Get Fulfillments for flagged orders, review product performance with @Shopify/List Products, and log the summary to @Google Sheets/Append Row for trend tracking.

**Example:** "Give me a daily ops report on unfulfilled orders and top-selling products from the last 24 hours."

## Input

The user will provide:
1. The time range to review (last 24 hours, last week, etc.)
2. Which metrics matter most (unfulfilled count, revenue, product breakdown)
3. Google Sheets spreadsheet ID for logging (optional)

## Context

### Monitoring Strategy

**Daily checks to run:**
1. Count of new orders by status (open, paid, unfulfilled)
2. Orders that are paid but not yet fulfilled (potential fulfillment delays)
3. Orders with partial fulfillment (items still pending shipment)
4. Top products by order volume in the period
5. Revenue totals and averages

### Flagging Rules

- Flag any paid order older than 48 hours without fulfillment
- Flag orders with partial fulfillment where remaining items have no tracking
- Note any spike in cancelled or refunded orders
- Highlight products with unusually high or low order volume

### Reporting Format

Structure the report so an ops manager can act on it in under a minute. Lead with items that need attention, then provide context numbers.

## Output

**Daily Ops Report:**
- Total orders in period, broken down by status
- Revenue summary (total, average order value)
- Unfulfilled order count with oldest order age
- Flagged orders needing attention
- Top 5 products by order volume
- Any anomalies or trends vs. prior period
- Google Sheets row logged (if configured)
```

## Related reading
- [Automate Shopify Order Management with AI](https://cotera.co/articles/automate-shopify-order-management.md)
- [Shopify Order Tracking Automation with AI](https://cotera.co/articles/shopify-order-tracking-automation.md)
- [How to Automate Shopify Operations with AI](https://cotera.co/articles/automate-shopify-operations.md)