# AI Customer Lookup for Support Teams | Customer 360 View

> Get a complete customer profile in seconds. AI agents pull order history, account health, and key details from Shopify, Vitally.

Source: https://cotera.co/solutions/support/customer-lookup

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## Agents
- [Shopify Customer 360 View](https://cotera.co/solutions/support/shopify-customer-360.md): Get a complete customer profile from Shopify in seconds. See order history, total spend, addresses, and recent activity all in one place.
- [Vitally Customer 360 View](https://cotera.co/solutions/support/vitally-customer-360-view.md): Pull a complete customer profile from Vitally including account details, users, notes, conversations, tasks, and projects.
- [Shopify Product Catalog Lookup](https://cotera.co/solutions/support/shopify-product-catalog-lookup.md): Answer customer product questions instantly. Search the catalog, pull pricing and availability, and respond without opening Shopify admin.

Part of https://cotera.co/solutions/support.md