Auto-Triage Classifier
Stop wasting time manually tagging and routing support tickets. Automatically classify tickets by intent and urgency, then route them to the right teams for faster, more consistent customer support.
Process tickets from and route to teams via
Instant Classification
Automatically categorizes tickets by intent and urgency in seconds, not minutes
Smart Routing Rules
Routes tickets to the correct teams and queues based on intelligent classification
Consistent Accuracy
Eliminates classification inconsistencies between agents while improving response times
Trusted by Fast Growing Startups
"This is very exciting and will be a really big tool for our whole company... The amount of contracts I've had to break in the past few weeks [with competitors] have been sad, sad conversations."
Thatcher Foster
VP, Client Solutions, Bilt
200+
Hours Saved / month
WHAT ARE YOU WAITING FOR?
Ready to build?
Stop duct-taping tools.
Stop writing playbooks no one follows.
Start building agents that actually do the work—and do it well.
Cotera: For people who think busywork is boring.
"This is the best product ever when it comes to shipping. Ten on ten recommended. I just can't wait to see what happens with this product."
Rebecca Blount
Director, Customer Success