Spike Alert Monitor
Never miss a support crisis again. Automatically detect sudden spikes in ticket volume for specific issues and get instant alerts before customers get frustrated and problems escalate.
Monitor tickets from and send alerts via
Real-time Spike Detection
Monitors incoming tickets for sudden volume increases in specific categories or keywords
Immediate Crisis Alerts
Triggers instant alerts to Slack or email when thresholds are exceeded with issue examples
Proactive Issue Management
Catches problems before customers get angry, enabling rapid response and damage control
Trusted by Fast Growing Startups
"This is very exciting and will be a really big tool for our whole company... The amount of contracts I've had to break in the past few weeks [with competitors] have been sad, sad conversations."
Thatcher Foster
VP, Client Solutions, Bilt
200+
Hours Saved / month
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