Finally, an AI strategy that works.
Create AI Agents That Do Things
(Not Just Say Things)
Cotera is the AI platform that for businesses that anyone can use to build and run AI agents at scale. Teach AI about your work, connect it to your systems, and we'll handle the rest.
How to handle an order status request
First, use the
Give them the tracking link from the order information and explain the status of the order to them.
Refund policy
Follow the
When in doubt, reach out to
Output
Examples
• Provide tracking links to customers
• Issue refunds according to a refund policy where appropriate
• Escalate issues to customer support when necessary
Trusted by leading teams
Use Cases
Across various Industries
We empower developers and technical teams to create, simulate, and manage AI-driven workflows visually
Voice of Customer Analysis
Extract key themes and sentiment from customer feedback across support tickets, surveys, and social media
Smart Ticket Routing
Automatically categorize and route support requests to the right team member based on expertise and workload
Customer Health Monitoring
Proactively identify at-risk customers and trigger outreach campaigns to prevent churn
Response Quality Assurance
Review support responses for tone, accuracy, and completeness before sending to customers
Knowledge Base Optimization
Identify gaps in documentation and automatically update help articles based on common support queries
Proactive Issue Detection
Monitor system logs and user behavior to detect emerging issues and alert support teams early
Features
Built for Agentic Intelligence
Build, test and deploy AI agents with a powerful visual interface designed for technical teams
Connect to literally anything
Hundreds of built in tools that can talk to any API, and you can build your own too.
How to handle an order status request
First, use the
Give them the tracking link from the order information and explain the status of the order to them.
Refund policy
Follow the
When in doubt, reach out to
Output
Examples
Intuitive agent editing
The best agent editing experience in the world. Cotera makes it easy for anyone to create reliable agents that follow best practices.
Customer Support Bot
Escalated ticket resolution
Stay in control
Fine grained control over exactly which agent (and which people) can spent how much and when.
A powerful copilot
Deep research on your data, write prompts, build tools, and more.
Message | Category | Priority | Assignee |
|---|---|---|---|
My order was supposed to arrive yesterday but I haven't received it yet... | Classifying... | Analyzing... | Unassigned |
I need to return the laptop I purchased last week... | Classifying... | Analyzing... | Unassigned |
The product I received is damaged and not working properly... | Classifying... | Analyzing... | Unassigned |
Can I change my shipping address for my recent order? | Classifying... | Analyzing... | Unassigned |
I accidentally placed a duplicate order and need to cancel one... | Classifying... | Analyzing... | Unassigned |
The tracking number you provided is not working... | Classifying... | Analyzing... | Unassigned |
I received the wrong color for my order... | Classifying... | Analyzing... | Unassigned |
Can I expedite shipping on my recent purchase? | Classifying... | Analyzing... | Unassigned |
The product arrived with missing accessories... | Classifying... | Analyzing... | Unassigned |
I need help setting up my new device... | Classifying... | Analyzing... | Unassigned |
My order was marked as delivered but I never received it... | Classifying... | Analyzing... | Unassigned |
The payment failed but I was still charged... | Classifying... | Analyzing... | Unassigned |
I want to exchange this item for a different size... | Classifying... | Analyzing... | Unassigned |
The discount code I used seems to have been applied incorrectly... | Classifying... | Analyzing... | Unassigned |
How do I track my return package? | Classifying... | Analyzing... | Unassigned |
The item description doesnt match what I received... | Classifying... | Analyzing... | Unassigned |
I need to update my billing address for future orders... | Classifying... | Analyzing... | Unassigned |
The product stopped working after just two days... | Classifying... | Analyzing... | Unassigned |
Can I get a refund for the extended warranty? | Classifying... | Analyzing... | Unassigned |
I was promised free shipping but was charged anyway... | Classifying... | Analyzing... | Unassigned |
The product quality is not as advertised online... | Classifying... | Analyzing... | Unassigned |
I need to cancel my order before it ships... | Classifying... | Analyzing... | Unassigned |
Can you help me understand your return policy? | Classifying... | Analyzing... | Unassigned |
Scale to all your data
Just a click to run your agents over millions of customer interactions, and more.
Build your own tools
Combine tools like Lego and share your creations with others.
Trusted by Fast Growing Startups
"This is very exciting and will be a really big tool for our whole company... The amount of contracts I've had to break in the past few weeks [with competitors] have been sad, sad conversations."
Thatcher Foster
VP, Client Solutions, Bilt
200+
Hours Saved / month
FOR SECURITY FIRST TEAMS
Built for Business
Our platform is built from the ground up to cater to the needs of security-first teams. Our unique zero-storage architecture allows you to maintain control over all of your data.
Start for free
What used to be manually analyzed across multiple tools can now be understood instantly. With Cotera, no matter what company size you are, you could have a one-person consumer insights team and still get enterprise-grade insights
Paige Zachs
VP Supply Chain, Operations & Customer
Coterie
IT'S ABOUT TIME
Cotera's mission is to save humans time.
We care about this because we believe there is good that comes from this "do more with less" era.
Do more of the work that inspires you. Work that drives real growth & value...and with a lot less mundane, boring, repetitive steps along the way. (Fewer, I know.)
FAQs
Frequently Asked Questions
Find all your doubts and questions in one place. Still couldn't find what you're looking for?
WHAT ARE YOU WAITING FOR?
Ready to build?
Stop duct-taping tools.
Stop writing playbooks no one follows.
Start building agents that actually do the work—and do it well.
Cotera: For people who think busywork is boring.
"This is the best product ever when it comes to shipping. Ten on ten recommended. I just can't wait to see what happens with this product."
Rebecca Blount
Director, Customer Success