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Picture this: You're strolling along the boardwalk, salt air in your lungs, when you spot a group of surfers emerging from the waves. They're decked out in Volcom gear, looking effortlessly cool. But are those stylish threads backed up by substance? Or is Volcom just another brand riding the coattails of surf culture? Grab your metaphorical board, because we're about to dive into the gnarly world of customer sentiment analysis to find out!