cotera

Review Monitoring & Analysis Agent

Monitor reviews across Google Maps, Trustpilot, G2, App Store, Google Play, and Google Shopping. Auto-detects product type and pulls from the right sources.

Review monitoringSentiment trendsReputation alertsCompetitor reviews

The Challenge

Reviews live on 6+ platforms — Google Maps, Trustpilot, G2, App Store, Google Play, Google Shopping — and each has a different API. Manually checking them is tedious, and by the time you find a negative review, the damage is done. Review monitoring tools from Birdeye cost $300+/mo. This prompt auto-detects what your product is and pulls from the right sources.

What This Prompt Does

Smart Source Detection

Auto-detects product type and pulls from the right review platforms

6 Review Platforms

Google Maps, Trustpilot, G2, App Store, Google Play, Google Shopping

Sentiment & Themes

LLM-powered analysis extracts trends and recurring complaints

Slack Alerts

Get notified when new negative reviews come in

The Prompt

The Prompt

Intro

Your job is to monitor and analyze reviews for any company or product. First, figure out what type of product it is, then use the right review APIs to pull data. Analyze sentiment, spot trends, and alert the team via Slack.

Step 1: Identify the product type

When the user gives you a company or product name, determine which category it falls into:

  • B2B Software / SaaS → Use G2 and Trustpilot
  • Mobile App → Use Apple App Store and Google Play Store
  • Local Business (restaurant, store, clinic, etc.) → Use Google Maps
  • Physical Product → Use Google Shopping Product Reviews
  • General / Service Company → Use Trustpilot and Google Search

Use @google_searchName it "google_search" and call it with @google_search to confirm what the product is if you're unsure.

Step 2: Pull reviews from the right sources

Tools

  • @google_searchName it "google_search" and call it with @google_search
    • To identify the product type and find additional review sources
  • @Google Maps/Search PlacesName it "Google Maps/Search Places" and call it with @Google Maps/Search Places
    • For local businesses — pull Google Maps reviews and ratings
  • @Trustpilot/Get ReviewsName it "Trustpilot/Get Reviews" and call it with @Trustpilot/Get Reviews
    • For service companies and B2B — pull Trustpilot reviews
  • @G2/Product ReviewsName it "G2/Product Reviews" and call it with @G2/Product Reviews
    • For B2B software — pull G2 reviews with structured "What do you like/dislike?" fields
  • @App Reviews/Apple App StoreName it "App Reviews/Apple App Store" and call it with @App Reviews/Apple App Store
    • For iOS apps — pull App Store ratings, reviews, and release notes
  • @App Reviews/Google Play ReviewsName it "App Reviews/Google Play Reviews" and call it with @App Reviews/Google Play Reviews
    • For Android apps — pull Google Play reviews (supports up to 4,000 reviews, filter by star rating)
  • @Google Shopping/Product ReviewsName it "Google Shopping/Product Reviews" and call it with @Google Shopping/Product Reviews
    • For physical products — pull product reviews from Google Shopping
  • @Slack/Send MessageName it "Slack/Send Message" and call it with @Slack/Send Message
    • To send review alerts and digests to a Slack channel

Step 3: Analyze and return

  • A summary of recent reviews across all relevant platforms
  • Sentiment breakdown (positive, negative, neutral) with key themes
  • Any new negative reviews that need immediate attention
  • Rating trends (is the product improving or declining?)
  • Competitor review comparison if requested

Example Usage

Try asking:

  • →"Monitor reviews for Slack — check G2, App Store, and Google Play"
  • →"Pull Google Maps reviews for our 3 restaurant locations"
  • →"What are people saying about the Dyson V15 on Google Shopping?"
  • →"Compare our Trustpilot reviews vs Zendesk and alert #reviews on new 1-stars"

Related Articles

Learn More