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Trustpilot

Authentication Type: API Key
Description: Fetch company reviews from Trustpilot. Requires a RapidAPI key for the Trustpilot Company and Reviews Data API.


Reviews

Fetch and manage Trustpilot reviews.

Get Reviews

Fetch reviews for a company by domain. Supports pagination to retrieve multiple pages of reviews.

Operation Type: Query (Read)

Parameters:

  • domain string (required): Company domain to fetch reviews for (e.g., "example.com")
  • page number (nullable): Page number for pagination (optional, defaults to 1)

Returns:

  • reviews array of objects: Array of reviews
    • id string: Review ID
    • title string (nullable): Review title
    • text string: Review text content
    • rating number: Review rating (1-5 stars)
    • date string: Review date
    • reviewer object: Reviewer information
      • name string: Reviewer name
      • location string (nullable): Reviewer location
  • total number: Total number of reviews available
  • page number: Current page number
  • perPage number: Number of reviews per page

Example Usage:

{
  "domain": "amazon.com",
  "page": 1
}

Common Use Cases

Brand Reputation Monitoring:

  • Monitor customer sentiment and satisfaction levels for your company or competitors
  • Track review trends over time by fetching multiple pages of historical reviews
  • Identify common customer complaints and praise patterns for product improvement

Competitive Analysis:

  • Compare customer feedback across competitor domains to understand market positioning
  • Analyze competitor strengths and weaknesses based on customer review content
  • Benchmark your company's rating and review volume against industry competitors

Customer Insights and Research:

  • Gather authentic customer feedback for market research and product development
  • Identify recurring themes in customer experiences across different service areas
  • Understand geographic distribution of customer satisfaction through reviewer locations

Content and Marketing:

  • Collect positive customer testimonials and success stories for marketing materials
  • Analyze customer language and terminology used in reviews for content strategy
  • Monitor brand mentions and customer perception for reputation management campaigns