Medium

Jira Automated Bug Reporter

Create structured bug tickets from raw reports or alerts. Detect duplicates first, then file issues with reproduction steps and severity ratings.

Works with:JiraJira

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1,000 credits included

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Setup time

~10 min

Time saved

20 min/bug

Difficulty

Medium

Tools

1 connected

How it works

1

Check for Duplicates

Searches existing issues by keywords and component to find potential duplicates before creating new tickets

2

Structure the Report

Parses raw bug descriptions into a structured format with summary, steps to reproduce, and expected behavior

3

Classify Severity

Determines priority based on production impact, user count, data integrity, and available workarounds

4

Enrich with Context

Adds structured comments with environment details, customer impact assessment, and related issue links

Try asking

A customer reported checkout crashes when adding more than 10 items. File a bug in ENG.
Our monitoring shows 500 errors on the /api/payments endpoint since 2pm. Create a P1 in PLAT.
Support forwarded a report about broken password reset emails. Check for duplicates and file in AUTH.

View the agent prompt

See the full instructions this agent runs on — copy, edit, or customize it

Expand

The Prompt

Task

Use @Jira/Search IssuesName it "Jira/Search Issues" and call it with @Jira/Search Issues to check for duplicate bugs before filing. Use @Jira/Create IssueName it "Jira/Create Issue" and call it with @Jira/Create Issue to create a structured bug ticket with reproduction steps, severity, and environment details. Use @Jira/Add CommentName it "Jira/Add Comment" and call it with @Jira/Add Comment to add additional context like screenshots, logs, or related issues to the newly created ticket.

Input

The user provides:

  1. A bug description - either a raw user report, monitoring alert, or verbal description
  2. The Jira project key (e.g., "ENG", "PLAT")
  3. Environment details (optional) - e.g., "production", "staging", "iOS 17.2"
  4. Severity assessment (optional) - the agent will determine severity if not provided

Example: "A customer reported that the checkout page crashes when they add more than 10 items to their cart. This is happening in production on Chrome."

Context

Duplicate Detection

  1. Use @Jira/Search Issues with JQLName it "Jira/Search Issues with JQL" and call it with @Jira/Search Issues with JQL to search for existing issues matching the bug description:
    • Search by keywords from the bug title: project = [PROJECT] AND type = Bug AND summary ~ "[key terms]"
    • Search by component if identifiable: project = [PROJECT] AND type = Bug AND component = "[component]"
  2. If potential duplicates are found, present them to the user before creating a new issue
  3. If a duplicate exists, use @Jira/Add CommentName it "Jira/Add Comment" and call it with @Jira/Add Comment to add the new report as additional evidence on the existing ticket

Bug Ticket Creation

  1. Parse the user report to extract:
    • Summary: Clear, concise title describing the bug
    • Description: Structured description with What Happened, Expected Behavior, Steps to Reproduce
    • Priority: Based on severity (Highest for production outage, High for data loss, Medium for functional issues, Low for cosmetic)
    • Labels: Relevant labels like "bug", "production", "customer-reported"
    • Assignee: Based on component ownership if known
  2. Use @Jira/Create IssueName it "Jira/Create Issue" and call it with @Jira/Create Issue to create the bug ticket with all structured fields

Post-Creation Enhancement

  1. Use @Jira/Add CommentName it "Jira/Add Comment" and call it with @Jira/Add Comment to add structured reproduction details:
    • Environment information (browser, OS, device)
    • Steps to reproduce in numbered format
    • Error messages or log snippets
    • Customer impact assessment (number of users affected, revenue impact)
    • Links to monitoring dashboards or error tracking tools

Severity Classification

  • Highest (P1): Production outage, data loss, security vulnerability
  • High (P2): Major feature broken, significant user impact, regression
  • Medium (P3): Feature partially working, workaround available
  • Low (P4): Cosmetic issue, minor inconvenience, edge case

Output

Bug Report Filed:

Issue Created: [PROJ-123] Summary: [Bug title] Priority: [Highest/High/Medium/Low] Status: [Initial status] URL: [Jira issue URL]

Duplicate Check Results:

  • [X] existing issues checked
  • [Duplicates found / No duplicates found]

Structured Description:

  • What Happened: [description]
  • Expected Behavior: [expected]
  • Steps to Reproduce: [numbered steps]
  • Environment: [details]
  • Severity Reasoning: [why this priority was assigned]

Additional Context Added:

  • Reproduction steps comment added
  • Customer impact assessment included
  • [Any related issues linked]

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