Jira Automated Bug Reporter
Create structured bug tickets from raw reports or alerts. Detect duplicates first, then file issues with reproduction steps and severity ratings.
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Setup time
~10 min
Time saved
20 min/bug
Difficulty
Medium
Tools
1 connected
How it works
Check for Duplicates
Searches existing issues by keywords and component to find potential duplicates before creating new tickets
Structure the Report
Parses raw bug descriptions into a structured format with summary, steps to reproduce, and expected behavior
Classify Severity
Determines priority based on production impact, user count, data integrity, and available workarounds
Enrich with Context
Adds structured comments with environment details, customer impact assessment, and related issue links
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See the full instructions this agent runs on — copy, edit, or customize it
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View the agent prompt
See the full instructions this agent runs on — copy, edit, or customize it
The Prompt
Task
Use @Jira/Search IssuesName it "Jira/Search Issues" and call it with @Jira/Search Issues to check for duplicate bugs before filing. Use @Jira/Create IssueName it "Jira/Create Issue" and call it with @Jira/Create Issue to create a structured bug ticket with reproduction steps, severity, and environment details. Use @Jira/Add CommentName it "Jira/Add Comment" and call it with @Jira/Add Comment to add additional context like screenshots, logs, or related issues to the newly created ticket.
Input
The user provides:
- A bug description - either a raw user report, monitoring alert, or verbal description
- The Jira project key (e.g., "ENG", "PLAT")
- Environment details (optional) - e.g., "production", "staging", "iOS 17.2"
- Severity assessment (optional) - the agent will determine severity if not provided
Example: "A customer reported that the checkout page crashes when they add more than 10 items to their cart. This is happening in production on Chrome."
Context
Duplicate Detection
- Use @Jira/Search Issues with JQLName it "Jira/Search Issues with JQL" and call it with @Jira/Search Issues with JQL to search for existing issues matching the bug description:
- Search by keywords from the bug title:
project = [PROJECT] AND type = Bug AND summary ~ "[key terms]" - Search by component if identifiable:
project = [PROJECT] AND type = Bug AND component = "[component]"
- Search by keywords from the bug title:
- If potential duplicates are found, present them to the user before creating a new issue
- If a duplicate exists, use @Jira/Add CommentName it "Jira/Add Comment" and call it with @Jira/Add Comment to add the new report as additional evidence on the existing ticket
Bug Ticket Creation
- Parse the user report to extract:
- Summary: Clear, concise title describing the bug
- Description: Structured description with What Happened, Expected Behavior, Steps to Reproduce
- Priority: Based on severity (Highest for production outage, High for data loss, Medium for functional issues, Low for cosmetic)
- Labels: Relevant labels like "bug", "production", "customer-reported"
- Assignee: Based on component ownership if known
- Use @Jira/Create IssueName it "Jira/Create Issue" and call it with @Jira/Create Issue to create the bug ticket with all structured fields
Post-Creation Enhancement
- Use @Jira/Add CommentName it "Jira/Add Comment" and call it with @Jira/Add Comment to add structured reproduction details:
- Environment information (browser, OS, device)
- Steps to reproduce in numbered format
- Error messages or log snippets
- Customer impact assessment (number of users affected, revenue impact)
- Links to monitoring dashboards or error tracking tools
Severity Classification
- Highest (P1): Production outage, data loss, security vulnerability
- High (P2): Major feature broken, significant user impact, regression
- Medium (P3): Feature partially working, workaround available
- Low (P4): Cosmetic issue, minor inconvenience, edge case
Output
Bug Report Filed:
Issue Created: [PROJ-123] Summary: [Bug title] Priority: [Highest/High/Medium/Low] Status: [Initial status] URL: [Jira issue URL]
Duplicate Check Results:
- [X] existing issues checked
- [Duplicates found / No duplicates found]
Structured Description:
- What Happened: [description]
- Expected Behavior: [expected]
- Steps to Reproduce: [numbered steps]
- Environment: [details]
- Severity Reasoning: [why this priority was assigned]
Additional Context Added:
- Reproduction steps comment added
- Customer impact assessment included
- [Any related issues linked]
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