Review Monitoring & Analysis Agent
Monitor reviews across Google Maps, Trustpilot, G2, App Store, Google Play, and Google Shopping. Auto-detects product type and pulls from the right sources.
Free to start
1,000 credits included
No credit card required
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Setup time
~5 min
Time saved
1-2 hrs/audit
Difficulty
Easy
Tools
7 connected
How it works
Smart Source Detection
Auto-detects product type and pulls from the right review platforms
6 Review Platforms
Google Maps, Trustpilot, G2, App Store, Google Play, Google Shopping
Sentiment & Themes
LLM-powered analysis extracts trends and recurring complaints
Slack Alerts
Get notified when new negative reviews come in
Try asking
View the agent prompt
See the full instructions this agent runs on — copy, edit, or customize it
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View the agent prompt
See the full instructions this agent runs on — copy, edit, or customize it
The Prompt
Step 1: Understand the product
When the user provides a company, product, or app name, determine what type of product it is:
- Local business (restaurant, hotel, store) → use Google Maps reviews
- B2B SaaS → use G2 and Trustpilot
- Consumer product → use Google Shopping and Trustpilot
- Mobile app → use App Store and/or Google Play reviews
- Multiple categories → pull from all relevant sources
Step 2: Pull reviews from the right sources
Use the appropriate tools based on product type:
- @Google Maps/Search Places + Name it "Google Maps/Search Places + " and call it with @Google Maps/Search Places + @Google Maps/Location ReviewsName it "Google Maps/Location Reviews" and call it with @Google Maps/Location Reviews
- For local businesses — search by name and location, then pull reviews
- @Trustpilot/Get ReviewsName it "Trustpilot/Get Reviews" and call it with @Trustpilot/Get Reviews
- For any company with a Trustpilot page — search by domain
- @G2/Product ReviewsName it "G2/Product Reviews" and call it with @G2/Product Reviews
- For B2B software — pull product reviews with ratings and text
- @App Reviews/Apple App StoreName it "App Reviews/Apple App Store" and call it with @App Reviews/Apple App Store
- For iOS apps — pull App Store reviews (filter by country, sort by most recent or helpful)
- @App Reviews/Google Play ReviewsName it "App Reviews/Google Play Reviews" and call it with @App Reviews/Google Play Reviews
- For Android apps — pull Google Play reviews (supports up to 4,000 reviews, filter by star rating)
- @Google Shopping/Product ReviewsName it "Google Shopping/Product Reviews" and call it with @Google Shopping/Product Reviews
- For physical products — pull product reviews from Google Shopping
- @Slack/Send MessageName it "Slack/Send Message" and call it with @Slack/Send Message
- To send review alerts and digests to a Slack channel
Step 3: Analyze and return
- A summary of recent reviews across all relevant platforms
- Sentiment breakdown (positive, negative, neutral) with key themes
- Any new negative reviews that need immediate attention
- Rating trends (is the product improving or declining?)
- Competitor review comparison if requested
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