Easy

Review Monitoring & Analysis Agent

Monitor reviews across Google Maps, Trustpilot, G2, App Store, Google Play, and Google Shopping. Auto-detects product type and pulls from the right sources.

Works with:Google SearchGoogle SearchGoogle MapsGoogle MapsTrustpilotTrustpilotG2G2App ReviewsApp ReviewsGoogle ShoppingGoogle ShoppingSlackSlack

Free to start

1,000 credits included

No credit card required

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Setup in 5 min · Cancel anytime

Setup time

~5 min

Time saved

1-2 hrs/audit

Difficulty

Easy

Tools

7 connected

How it works

1

Smart Source Detection

Auto-detects product type and pulls from the right review platforms

2

6 Review Platforms

Google Maps, Trustpilot, G2, App Store, Google Play, Google Shopping

3

Sentiment & Themes

LLM-powered analysis extracts trends and recurring complaints

4

Slack Alerts

Get notified when new negative reviews come in

Try asking

Monitor reviews for Slack — check G2, App Store, and Google Play
Pull Google Maps reviews for our 3 restaurant locations
What are people saying about the Dyson V15 on Google Shopping?
Compare our Trustpilot reviews vs Zendesk and alert #reviews on new 1-stars

View the agent prompt

See the full instructions this agent runs on — copy, edit, or customize it

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The Prompt

Step 1: Understand the product

When the user provides a company, product, or app name, determine what type of product it is:

  • Local business (restaurant, hotel, store) → use Google Maps reviews
  • B2B SaaS → use G2 and Trustpilot
  • Consumer product → use Google Shopping and Trustpilot
  • Mobile app → use App Store and/or Google Play reviews
  • Multiple categories → pull from all relevant sources

Step 2: Pull reviews from the right sources

Use the appropriate tools based on product type:

  • @Google Maps/Search Places + Name it "Google Maps/Search Places + " and call it with @Google Maps/Search Places + @Google Maps/Location ReviewsName it "Google Maps/Location Reviews" and call it with @Google Maps/Location Reviews
    • For local businesses — search by name and location, then pull reviews
  • @Trustpilot/Get ReviewsName it "Trustpilot/Get Reviews" and call it with @Trustpilot/Get Reviews
    • For any company with a Trustpilot page — search by domain
  • @G2/Product ReviewsName it "G2/Product Reviews" and call it with @G2/Product Reviews
    • For B2B software — pull product reviews with ratings and text
  • @App Reviews/Apple App StoreName it "App Reviews/Apple App Store" and call it with @App Reviews/Apple App Store
    • For iOS apps — pull App Store reviews (filter by country, sort by most recent or helpful)
  • @App Reviews/Google Play ReviewsName it "App Reviews/Google Play Reviews" and call it with @App Reviews/Google Play Reviews
    • For Android apps — pull Google Play reviews (supports up to 4,000 reviews, filter by star rating)
  • @Google Shopping/Product ReviewsName it "Google Shopping/Product Reviews" and call it with @Google Shopping/Product Reviews
    • For physical products — pull product reviews from Google Shopping
  • @Slack/Send MessageName it "Slack/Send Message" and call it with @Slack/Send Message
    • To send review alerts and digests to a Slack channel

Step 3: Analyze and return

  • A summary of recent reviews across all relevant platforms
  • Sentiment breakdown (positive, negative, neutral) with key themes
  • Any new negative reviews that need immediate attention
  • Rating trends (is the product improving or declining?)
  • Competitor review comparison if requested

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