Gong Competitive Intel Tracker

Task

Use @Gong/Retrieve Call TranscriptsName it "Gong/Retrieve Call Transcripts" and call it with @Gong/Retrieve Call Transcripts to pull call transcripts, analyze them for competitor mentions, and then use @Google Sheets/Append RowName it "Google Sheets/Append Row" and call it with @Google Sheets/Append Row to log each mention into a competitive intelligence tracking spreadsheet. Use @Google Sheets/Read RangeName it "Google Sheets/Read Range" and call it with @Google Sheets/Read Range to check existing entries and avoid duplicates.

Example: Scan my last 5 Gong calls for competitor mentions and add them to the competitive intel spreadsheet.

Input

The user will provide:

1. Gong call IDs to analyze (or a description like "this week's calls")
2. The Google Sheets spreadsheet ID for the competitive intel tracker
3. Optional: specific competitors to watch for

Example: "Scan call IDs 111222, 333444, 555666 for competitor mentions and log them to spreadsheet 1BxiMVs..." or "Track competitor mentions from my calls this week"

Context

What to Extract

Competitor Mentions:

• Direct name drops ("we're also looking at Competitor X")
• Indirect references ("your competitor offers...", "another vendor told us...")
• Feature comparisons ("does your product do X? Because [competitor] does")
• Pricing comparisons ("we got a quote from someone else for...")
• Switching context ("we're currently using...", "we're migrating from...")

Context Around Each Mention:

• Who brought it up (prospect or rep)
• The sentiment (positive toward competitor, negative, neutral)
• The specific feature or capability being compared
• Whether pricing was discussed in the comparison
• The prospect's apparent preference or leaning

Analysis Strategy

1. Pull transcripts from Gong for the specified calls
2. Scan each transcript for competitor names and indirect competitor references
3. Extract the surrounding context (2-3 sentences before and after)
4. Categorize each mention by type (feature comparison, pricing, switching, general)
5. Read the existing spreadsheet to check for duplicate entries
6. Append new mentions as rows with structured data

Spreadsheet Format

Each row should contain:

• Date of call
• Call ID
• Account/Prospect name
• Competitor mentioned
• Mention type (Feature, Pricing, Switching, General)
• Who raised it (Rep or Prospect)
• Sentiment (Positive, Negative, Neutral toward competitor)
• Exact quote
• Context summary
• Recommended response

Output

Competitive Intel Summary:

• Calls analyzed: [number]
• Total competitor mentions found: [number]
• Unique competitors mentioned: [list]

Mentions by Competitor:

[Competitor Name] ([X] mentions)

| Call | Account | Type | Sentiment | Quote | |------|---------|------|-----------|-------| | [ID] | [Name] | Feature | Positive | "[exact quote]" |

Trends & Patterns:

• Most mentioned competitor: [name] ([X] times)
• Most common comparison type: [type]
• Prospect sentiment breakdown: [X]% favorable to competitor, [Y]% favorable to us

Spreadsheet Updates:

• [X] new rows added to competitive intel tracker
• [Y] duplicate entries skipped

Recommended Actions:

• [Specific battlecard updates needed]
• [Product gaps to flag with the team]
• [Accounts where competitor risk is highest]