How Cotera Helps You Spread Positivity and Increase Loyalty
Scenario 1: Sprinkle Joy & Create Marketable Moments
Here’s an open secret: surprising and delighting customers works wonders.
Cotera lets you know about important moments like birthdays or life events, so you can create special experiences for your customers, even with a big audience.
For example, a flower service could send a "Congrats on your new home" bouquet instead of a cancellation email when a customer moves.
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Scenario 2: Customers Are Ready to Buy More
Cotera helps you spot your customers who are ready to buy more. We group customers and suggest ways to increase sales across each group.
Cotera's recommendations work up to 5x better than regular product suggestion systems found in popular email software.
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Scenario 3: Awesome Customer Support
Cotera speeds up customer support, cutting response times by up to 80% with smart ticket routing. Issues get fixed faster, keeping customers happy and reducing cancellations.
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