PagerDuty

Authentication Type: API Key
Description: Manage incidents, notes, and log entries for incident response and on-call management through PagerDuty.

Beta Notice

This tool is currently in beta testing and not yet available for general use.

To get the PagerDuty tool added to your Cotera workspace, please contact our support team at support.cotera.co.

Authentication

To authenticate, you'll need a PagerDuty API Key. Learn how to create one in the PagerDuty REST API documentation.

Incident

Manage incidents for tracking and resolving service disruptions.

Create Incident

Create an incident to report and track service disruptions, outages, or alerts that require response.

Operation Type: Mutation (Write)

Get Incident

Get an incident to retrieve detailed information about a specific incident including status, assignees, and timeline.

Operation Type: Query (Read)

Get All Incidents

Get all incidents to retrieve a list of incidents with filtering options for status, urgency, and time range.

Operation Type: Query (Read)

Update Incident

Update an incident to modify status, assignment, priority, or add resolution details.

Operation Type: Mutation (Write)

Incident Note

Manage notes and communications on incidents.

Create Incident Note

Create an incident note to add comments, updates, or communication logs to document incident response activities.

Operation Type: Mutation (Write)

Get All Incident Notes

Get all incident's notes to retrieve the complete communication history and updates for a specific incident.

Operation Type: Query (Read)

Log Entry

Access audit logs and activity history for incidents.

Get Log Entry

Get a log entry to retrieve detailed information about a specific activity or change in the incident timeline.

Operation Type: Query (Read)

Get All Log Entries

Get all log entries to retrieve the complete audit trail and activity history for incidents and system changes.

Operation Type: Query (Read)